General conditions of sale

Last modified: March 19, 2025

1. Introduction

The AGAPÉ BIJOUX website is an e-commerce site governed by Swiss law, in particular by the Federal Act against Unfair Competition (LCD; RS 241) and the Ordinance on the Indication of Prices (OIP; RS 942.211). The provisions of the Swiss Code of Obligations (CO; RS 220) also apply. We recommend that you consult our General Terms and Conditions of Sale before placing an order and contact us for any additional questions.

2. Access to the site

Access to the site is free. However, certain features may require the creation of a user account. You are responsible for maintaining the confidentiality of your login details and for any activity that occurs under your account.

3. Intellectual property

All content on the Site (texts, images, logos, trademarks, etc.) belongs to AGAPÉ BIJOUX or its partners. Any reproduction, modification, or distribution without authorization is prohibited.

4. Use of the site

You agree to use the site lawfully and not to interfere with its proper functioning. You may not use the site to distribute content that is illegal, offensive, or violates the rights of third parties.

5. Data protection

We collect and process your personal data in accordance with our Privacy Policy and the Federal Data Protection Act (FADP).

6. Price

All prices are quoted in Swiss francs (CHF) and do not include VAT, as AGAP É BIJOUX is exempt from VAT under Swiss VAT law. We reserve the right to change prices and product descriptions without prior notice. A confirmed order cannot be modified due to a subsequent price change.

7. Warranty

Our jewelry is made with care and in compliance with quality standards. We offer a 12-month warranty covering manufacturing defects and hidden defects, free for the first year. ( learn more )

8. Returns, exchanges and refunds

We accept returns within 15 days of receipt of the product, provided it is in perfect condition and in its original packaging. Return costs are the responsibility of the customer except in the case of an error on our part or a defective product. ( learn more )

9. Delivery and Shipping

Delivery times vary depending on the destination. AGAPÉ BIJOUX cannot be held responsible for delays related to the carrier. ( learn more )

10. Liability

We strive to provide accurate information, but we do not guarantee its completeness. We disclaim any liability for any damages resulting from the use of the site.

11. External links

The Site may contain links to third-party sites. We are not responsible for the content or practices of these sites.

12. Cookies

Our website uses cookies to improve your user experience. You can manage your preferences through your browser settings.

13. Modification of the conditions

We reserve the right to modify these terms at any time. Users will be notified of any changes via the website.

14. Applicable law and jurisdiction

These conditions are subject to Swiss law. In the event of a dispute, the competent courts will be those of the canton of Vaud.

15. Contact

For any questions regarding these conditions, contact us at contact@agapebijoux.com .